Managed Customer Service
Inbound and outbound calls, chat, email and after-hours answering, with agents in the US or offshore. Add virtual assistants by the hour, part time or full time.
Learn MoreVIRTANTA CUSTOMER SOLUTIONS
Customer service people remember.Without building it all yourself.
We answer your calls, chats and emails, give your team a contact centre platform that just works, and help you get paid on time. Real people, backed by our own technology, for businesses across North America, the UK and Africa.
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People first
Trained agents and assistants who learn your business and look after your customers like their own.
Our own platform
Calls, chat, email and SMS in one place, from a 10-seat team to a 75-seat floor and beyond.
Careful with your data
We never store card numbers. Payments run through certified processors.
Numbers you can see
Clear monthly reporting and invoices that explain every line, so you know exactly what you’re paying for.
What we do
Three ways to work with us. Most clients start with one and add the others as they grow.
VCX Cloud & VirtantPay
Our contact centre software, plus payment tools your customers actually use: pay-by-phone, text-to-pay and automated receivables that sync with QuickBooks, NetSuite, Business Central, Odoo and more.
Learn MoreVirtanta Engage
CX audits, implementation and ongoing advice. We look at how your service really runs today, fix what’s slowing it down, and stay with you until the changes stick.
Learn MoreWHY COMPANIES WORK WITH VIRTANTA
We treat your customers like they’re ours.
- ✓Teams across North America, the UK and Africa, with US-based agents when the work has to stay onshore
- ✓Delivery set up for government and public sector contracts
- ✓Simple per-seat and monthly pricing, and invoices that explain every line
- ✓One account for service, software and billing, with a client portal that’s open whenever you need it
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Three regions, one teamServing clients across North America, the UK and Africa.
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Not sure where to start?
Book a call. We’ll look at how you look after customers today and tell you honestly what we’d change.
Book a consultation